Power Pet Sitter wants to assure you that your client’s data is safe
Yesterday, January 9th, the Wall Street Journal posted an article reporting on a popular pet sitting service named Wag and it understandably brings about some concerns for anyone in the Pet Sitting Industry.
We’re always disappointed when the industry has these types of security issues, as client trust is integral to any pet sitting business and Power Pet Sitter wants to take the initiative to explain our security and reassure you that your client’s data is safe and password protected.
Any access to Power Pet Sitter must be made after logging in. We’re aware of these kinds of tricks, wherein a person might change the URL of their browser to access something they’re not supposed to and each page is built to verify the login cookies that are created each time a user successfully logs in before the information is shown to them. If those cookies have expired, as they are set to do, a user is prompted to log in again. Our mobile application, which sitters use while they’re out in the field, is protected in a similar manner – users are logged out after a time if the application isn’t in use, and are signed out completely when they close the application.
Our website is hosted on a secure server with Peak 10, which is a carrier class facility. Power Pet Sitter is installed on a fully redundant infrastructure with multiple redundant access points to the Internet and is managed by a dedicated team of professionals. All communications with Power Pet Sitter are encrypted and all credit card information is further encrypted when it is saved to the database. Our site is hosted on a secure server which can be verified with the https heading to the web address. The “s” indicates the use of the secure SSL certificate.
In addition to this our servers meet stricter data security standards as is verified by our PCI Compliance due to the storage of credit card’s on our servers.
“The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. Essentially any merchant that has a Merchant ID (MID). The Payment Card Industry Security Standards Council (PCI SSC) was launched on September 7, 2006 to manage the ongoing evolution of the Payment Card Industry (PCI) security standards with focus on improving payment account security throughout the transaction process. The PCI DSS is administered and managed by the PCI SSC (www.pcisecuritystandards.org), an independent body that was created by the major payment card brands (Visa, MasterCard, American Express, Discover and JCB.).”
When you access your account via your login page, you will see our PCI compliance certificate at the bottom of the page. It is a green Trustwave logo that verifies our compliance when you click on it. You can also use webtools, such as SSL Server Test to test our hosted server – powerpetsitter.net to further verify our standards of protocols and security protections. Power Pet Sitter is dedicated to data security and customer confidence, and are proud to host an A rating.
We understand the concerns that Wag’s policies have brought and are happy to answer any questions any owner or client might have. You can send questions and concerns to email@example.com or you can reach us by phone at 888.755.7581.